Mission: To Manage - The Programme

A structured programme aimed at developing the mindset and skillset of new or inexperienced people managers, and those who simply want to raise their game!

Follow one clear path to master your people management skills – developing strong foundations in your team, engaging them in your plans and goals and delivering consistent and continuously improving operational excellence.

Our manager training offers a unique roadmap which is simple to follow, straightforward to implement, and effective for every manager who wants to become a respected leader

Take the right steps in the right order, with us by your side, to build your skills and your confidence and become the leader your team want to follow.

As a business owner, it’s for you if:

✔ You’ve created managers but haven’t had time to develop them

✔ Good people keep leaving and you don’t know why

✔ Your team don’t work to the standard you expect

✔ You’re losing sleep over daily, often trivial, people issues

✔ You want to delegate but you don’t trust your manager

✔ You worry how your business is run when you’re away

As a manager, it’s for you if:

✔ You’re new to managing people, and want to get it right

✔ You’re just starting to build a team, and want to get it right

✔ You have some basic management skills and want to improve

✔ You want to learn how to engage your team

✔ You want to learn how to get the best out of every individual

How does the Programme work?

As soon as you join the programme you’ll get

✔ Access to our Mission: To Manage training platform for 12 months

✔ Unlimited access to the video-based training and development

✔ Access to our frameworks, templates & additional support materials

✔ Freedom to download all of the above for use with your team.

You’ll learn from our experience and also from the experiences and challenges that your peers are facing – a brilliant way to build both your knowledge and your confidence and to develop your business.

You can also add on our powerful Accountability Session packages to include from the following:

✔ Optional Monthly mentoring sessions over Google Meet for your first 6 months

During these calls you’ll have the opportunity to share your wins and any lessons that you’ve learned about yourself or your team. And we’ll answer your questions and work with you to unpick and find a solution to specific challenges you’re facing with any aspect of your role as a manager.

For the remaining 6 months, you’ll have the opportunity to continue with the calls by adding the ‘Calls Add-On’ packages which are available in parcels of 3.

YOUR INVESTMENT

Mission: To Manage – The Programme

Including all manager training, and all resources

£900+ VAT per manager

Split your payments across the 6 months @£150 +VAT per month

Mentoring & Accountability Calls Package

(Highly recommended)

Build the confidence of your managers as they work through the programme through monthly calls to discuss their challenges

£1950 +VAT per manager

Split your payments across the 6 months @ £325 +VAT per month

After your first 6 months, you have the option to extend your mentoring and accountability in blocks of 6 months

£1050 + VAT per manager

Split across your the 6 months @ £175 +VAT per month

MODULE 2:
Analysing Current Salon Operations

Identify inefficiencies, pinpoint bottlenecks, and develop actionable plans to improve your salon’s operations.

By the end of this session, you will:

  • Identify operational inefficiencies slowing down your business.

  • Develop clear metrics to measure success and improvement.

  • Create an action plan to streamline processes and save resources.

MODULE 4:
Recruiting and Retaining Top Talent

Attract skilled professionals, streamline recruitment, and establish strategies to keep your top talent.

This module will guide you to:

  • Create a recruitment strategy that attracts skilled professionals.

  • Develop techniques to hire the right people for your business goals.

  • Establish strong retention plans to keep top performers on your team.

MODULE 6:
Customer Experience Excellence

Deliver exceptional, consistent experiences that retain clients, generate referrals, and build lasting loyalty.

This powerful session teaches you to:

  • Design a top-notch customer experience your clients will love.

  • Collect feedback to improve and deliver consistent service at every visit.

  • Encourage client loyalty through memorable experiences and referrals.

MODULE 8:
Marketing and Client Acquisition

Boost visibility, attract new clients, and grow your salon with powerful marketing strategies.

This module is designed to help you:

  • Run marketing campaigns that attract new and returning clients.

  • Strengthen your brand presence online and in your local community.

  • Maximise your marketing budget to increase return on investment.

MODULE 10:
Time Management for Salon Leaders

Reclaim your schedule, focus on high-impact growth, and reduce stress using time-management tools.

In this session, you’ll focus on:

  • Use time-blocking tools to manage your day more efficiently.

  • Focus on high-priority tasks that drive business growth.

  • Reduce daily stress by getting organised and setting boundaries.

MODULE 12:
Growth Review and Scaling Up

Celebrate your wins, review progress, and create a roadmap for continued growth and expansion.

In this final week, you'll:

  • Celebrate and review your growth and accomplishments.

  • Develop a customised roadmap to scale your operations further.

  • Boost your confidence as a salon leader equipped for the next stage.

🏆 Salon Business Coach
🎤 International Hairdressing Educator

📖 Hair Mentor and Profit Strategist

“The secret of getting ahead is getting started.”


—Mark Twain

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🏆 Salon Business Coach
🎤 International Hairdressing Educator

📖 Hair Mentor and Profit Strategist

“The secret of getting ahead is getting started.”


— Mark Twain