Complete Right 1st Time Hiring System

The Complete Right 1st Time Hiring System is built on the knowledge and experience I’ve gained over 40 years of building high-performing teams – the mistakes I’ve made…and learned from.  I want to share that experience with you so that you can get the right results, faster!

The Complete Right 1st Time Hiring System is your one clear path for successful small business owners who want to build a high performing, highly engaged team, who take ownership for their role and perform consistently well.

A detailed step by step guide to hiring the right people for your team first time, every time, this system will change your hiring…forever.

Through 13 on-demand training sessions , I share the detail of each step of the System – what to do, how to do it, and why it’s important.

Stage 1 - Assess & Attract

We start by looking at your existing team, and share The Trusted Performer Matrix to help you assess who is right and who isn’t.

We dig into the importance of your People Plan – explaining what it is and how to pull one together

We then get into your 3 new tools for attracting the right people to your business:

1. Your Decision Diamond

2. Your Purpose-Driven Job Ad, and

3. Your Outcome-Focused Job Description

Stage 2 - Interview

Stage 2 is all about the interview:

1. How you prepare for it, and follow-up after it using the Ultimate Interview Checklist as your guide

2. How you use your new Interviewer’s Cheatsheet to uncover their passions, values, and possible red flags

3. How to use The Insightful Interview scorecard to make sure you focus on what your gut is telling you about the person in front of you, and their values

Stage 3 - Try out

It’s vital to remember that no one is truly part of your team until they have passed their probation, so this stage and everything we cover in it, is crucial to the success of your hiring.

- The structure of an effective probation period

- The importance of your Training Map and how to set it up

- How to make their first day A Memorable First Day

- How to use your 30,60 and 90 day meetings effectively

How to use the Positive Probation Scorecard to make your final hiring decision the right one.

With the right team around you everything is easier!

The Complete Right 1st Time Hiring System is your one clear path for successful small business owners who want to build a high performing, highly engaged team, who take ownership for their role and perform consistently well.

A detailed step by step guide to hiring the right people for your team first time, every time, this system will change your hiring...forever.

Through 13 on-demand training sessions , I share the detail of each step of the System - what to do, how to do it, and why it's important.

Unlimited and immediate access to our training platform

One clear visual roadmap - the only hiring system you will EVER need

13 on-demand training sessions

11 frameworks and templates

Unlimited access to the on demand video-based training and development

Access to our ALL the Mission: To Manage frameworks, templates & support materials

Freedom to download all of the above for use with your WHOLE team.

PLUS 3 BONUS SESSIONS

including frameworks and video training

How to build an effective People Plan ​

How to assess your existing team using the Trusted Performer Matrix ​

How to develop a culture of mutual trust and respect using the 7 Cues of Culture framework

TOTAL VALUE: £1,261 +VAT

YOURS TODAY FOR £297 +VAT

MODULE 2:
Analysing Current Salon Operations

Identify inefficiencies, pinpoint bottlenecks, and develop actionable plans to improve your salon’s operations.

By the end of this session, you will:

  • Identify operational inefficiencies slowing down your business.

  • Develop clear metrics to measure success and improvement.

  • Create an action plan to streamline processes and save resources.

MODULE 4:
Recruiting and Retaining Top Talent

Attract skilled professionals, streamline recruitment, and establish strategies to keep your top talent.

This module will guide you to:

  • Create a recruitment strategy that attracts skilled professionals.

  • Develop techniques to hire the right people for your business goals.

  • Establish strong retention plans to keep top performers on your team.

MODULE 6:
Customer Experience Excellence

Deliver exceptional, consistent experiences that retain clients, generate referrals, and build lasting loyalty.

This powerful session teaches you to:

  • Design a top-notch customer experience your clients will love.

  • Collect feedback to improve and deliver consistent service at every visit.

  • Encourage client loyalty through memorable experiences and referrals.

MODULE 8:
Marketing and Client Acquisition

Boost visibility, attract new clients, and grow your salon with powerful marketing strategies.

This module is designed to help you:

  • Run marketing campaigns that attract new and returning clients.

  • Strengthen your brand presence online and in your local community.

  • Maximise your marketing budget to increase return on investment.

MODULE 10:
Time Management for Salon Leaders

Reclaim your schedule, focus on high-impact growth, and reduce stress using time-management tools.

In this session, you’ll focus on:

  • Use time-blocking tools to manage your day more efficiently.

  • Focus on high-priority tasks that drive business growth.

  • Reduce daily stress by getting organised and setting boundaries.

MODULE 12:
Growth Review and Scaling Up

Celebrate your wins, review progress, and create a roadmap for continued growth and expansion.

In this final week, you'll:

  • Celebrate and review your growth and accomplishments.

  • Develop a customised roadmap to scale your operations further.

  • Boost your confidence as a salon leader equipped for the next stage.

🏆 Salon Business Coach
🎤 International Hairdressing Educator

📖 Hair Mentor and Profit Strategist

“The secret of getting ahead is getting started.”


—Mark Twain

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🏆 Salon Business Coach
🎤 International Hairdressing Educator

📖 Hair Mentor and Profit Strategist

“The secret of getting ahead is getting started.”


— Mark Twain